Shipping & delivery

Delivery Time:

In a world where overproduction is rampant, we strive for minimalism and sustainability. That's why we begin production only after your order is placed, which benefits both us and the environment. Once your order is shipped, you'll receive an email with your tracking number, allowing you to follow the progress of your order.

Since our products are shipped directly from the supplier, we estimate a delivery time of 2-6 business days for orders within the UK. 

Track Your Order:

To keep you informed about your order’s status, we provide tracking information as soon as your products are dispatched. This way, you can easily follow the progress of your delivery and anticipate the expected delivery date.

Customer Service:

If you have any questions regarding your order or the shipping process, our customer service team is ready to assist you. Please don't hesitate to reach out via our customer service email: info@roseivory.com. We will respond as quickly as possible.

Thank you for shopping with Rose Ivory. We value your trust in us, and we are committed to delivering your order swiftly and seamlessly.